IndabaCares

Privacy Policy

Indaba Hospitality Group · Employee Rewards Application

Managed by Tenbucks-Mobile (PTY) Ltd · Republic of South Africa

1. INTRODUCTION

This Privacy Policy explains how personal information is collected, processed, and protected in accordance with: • Protection of Personal Information Act, 4 of 2013 (POPIA) • Electronic Communications and Transactions Act, 25 of 2002 (ECTA) The App is: • Owned by Indaba Hospitality Group • Managed by Tenbucks-Mobile (PTY) Ltd

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect: full name, employee ID, contact details (email, phone), job role and department, and employment status.

2.2 Usage Data

App activity, reward interactions, login history, and device information.

2.3 Technical Data

IP address, device type, and operating system.

3. PURPOSE OF PROCESSING

Your information is processed for: • Employee verification • Reward allocation • Performance recognition tracking • Internal reporting • App functionality and security

4. LEGAL BASIS FOR PROCESSING (POPIA)

Processing is justified under: • Employment relationship necessity • Legitimate business interests • Consent (where applicable) • Legal obligations

5. DATA SHARING

Your data may be shared with: • Indaba Hospitality Group internal departments • Tenbucks-Mobile (PTY) Ltd (system management) • Third-party service providers (where necessary) We do not sell personal data.

6. DATA SECURITY

We implement: • Encryption protocols • Secure authentication systems • Access controls • Regular system monitoring However, no system is completely secure.

7. DATA RETENTION

We retain data for the duration of employment, as required by law, and as necessary for operational purposes. Data is deleted or anonymized when no longer required.

8. USER RIGHTS (POPIA)

You have the right to: • Access your personal data • Request correction • Request deletion (where applicable) • Object to processing • Lodge a complaint with the Information Regulator

9. CROSS-BORDER DATA TRANSFERS

If data is transferred outside South Africa, it will be protected under equivalent safeguards and compliant jurisdictions or agreements will be used.

10. COOKIES AND TRACKING

The App may use session tracking and analytics tools, used strictly for performance and user experience improvements.

11. CHILDREN'S PRIVACY

The App is not intended for individuals under 18.

12. BREACH NOTIFICATION

In the event of a data breach, users will be notified where required and authorities will be informed in line with POPIA.

13. CHANGES TO POLICY

We may update this policy periodically. Users will be notified via app notifications or internal communication channels.

14. CONTACT DETAILS

For all privacy-related queries: Tenbucks-Mobile (PTY) Ltd Email: support@tenbucks-mobile.co.za

15. INFORMATION REGULATOR (SOUTH AFRICA)

If unresolved, complaints may be directed to the Information Regulator (South Africa).