
Support Centre
Everything you need to get the most out of Fizzog.
Setting Up Your Account
Uploading Your Profile Photo
Recording Your ProPitch Video
Uploading Your CV
Publishing Your Profile
What Happens When You're Shortlisted?
Understanding the journey from discovery to opportunity.
Step 1
Your Profile is Discovered
An organisation uses Fizzog's AI-powered discovery and your profile appears in their results. They can see your photo, pro summary, star rating and watch your ProPitch video — all before making any decision.
Step 2
You're Added to a Shortlist
The organisation taps the heart icon on your profile. You are added to one of their active shortlist files — for example, 'Finance Manager' or 'Executive Chef'. You can see increased activity on your profile stats.
Step 3
Your CV is Unlocked
If the organisation decides you are a strong match, they pay to unlock your CV. Your full professional credentials, experience and contact details are now visible to them. Your CV remains protected from everyone else.
Step 4
You Receive Notification Activity
Fizzog shows you profile view counts and shortlist engagement in your stats. You will know your profile is gaining traction — even before any direct contact is made.
Step 5
Direct Contact
The organisation reaches out to you directly using the contact details from your unlocked CV — by email or phone. No middleman. No automated messages. A real conversation with the right person.
Pro Tip: Profiles with a ProPitch video, professional photo, and uploaded CV are 3× more likely to be shortlisted. Keep your profile complete and your Boost active for maximum visibility.
Still need help?
Our support team is ready to assist you.